Privacy Policy

Last Updated: December 4, 2025

OptiCoBD (“we”, “our”, “us”) values your privacy. This Privacy Policy explains how we collect, use, and protect your personal information when you visit or use our website opticobd.com and our services.

1. Information We Collect

When you interact with our website or make a purchase, we may collect the following information:

• Personal Information: Name, email address, phone number, delivery address, and payment details.
• Account Information: Login credentials, order history, and preferences.
• Usage Information: Pages visited, clicks, device type, browser type, IP address, and browsing behavior.
• Cookies & Tracking Technologies: We use cookies to enhance your experience, remember preferences, and track website analytics.

3. How We Use Your Information

We use the collected information to:

• Process orders and deliver products to your address.
• Authenticate your identity when you log in via Facebook or Google.
• Provide customer support and respond to inquiries.
• Personalize your experience and improve our website performance.
• Send updates, promotions, and newsletters (only with your consent).
• Comply with legal obligations in Bangladesh.

4. Sharing Your Information

We do not sell your personal information. However, we may share your information with trusted third parties in the following situations:

• Service Providers: For payment processing (e.g., bKash, SSLCommerz), delivery partners (e.g., Pathao, RedX), or IT services.
• Legal Compliance: When required by law or legal process.
• Business Transfers: In case of merger, acquisition, or sale of assets.

6. User Data Deletion Instructions (Facebook & General)

In compliance with Facebook Platform Terms and general privacy laws, you have the right to request the deletion of your data.

How to remove your data from our website:

• Send an email to [email protected] with the subject “Data Deletion Request”.
• Please include your registered email address or phone number.
• We will delete your account and associated personal data within 30 days, except for data we are required to keep for tax or legal purposes (such as invoice records).

How to remove OptiCoBD from your Facebook Apps:

• Go to your Facebook Account Settings & Privacy > Settings.
• Scroll down to Apps and Websites.
• Find OptiCoBD in the list.
• Click Remove. This revokes our access to your Facebook data.

7. Cookies

Our website uses cookies to enhance user experience, remember your preferences, and track analytics. You can choose to disable cookies via your browser settings, but some features of the website (like the Shopping Cart) may not function properly.

8. Third-Party Links

Our website may contain links to third-party websites. We are not responsible for the privacy practices of these websites. We encourage you to review their privacy policies before providing any personal information.

9. Children’s Privacy

OptiCoBD does not knowingly collect personal information from children under 13. If we learn that we have collected such information, we will delete it promptly.

10. Changes to This Privacy Policy

We may update this Privacy Policy from time to time. The updated version will be posted on this page with the “Last Updated” date.